Shared Services
Content Marketing Manager
Nashville, TN
The Content Marketing Manager plays a key role in shaping and delivering unified, audience-first messaging across the organization with a communicative and collaborative approach. This role blends strategic thinking with hands-on content development to drive clarity, consistency, and performance across channels.
Essential Job Functions:
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required.
Duties and Responsibilities:
- Develops cohesive and scalable messaging frameworks aligned to the buyer journey and brand strategy; defines and embeds consistent, brand-aligned messaging across content to ensure continuity and maximum impact across the Enterprise
- Creates, manages, and prioritizes comprehensive editorial calendars and content production timelines; establishes and maintains governance standards, including content workflows, voice, tone, style, and accessibility guidelines
- Collaborates with digital, marketing, and project management teams to align content with customer journeys and business goals; communicates a compelling content value proposition across teams and stakeholders to ensure alignment and engagement
- Plans, produces, and maintains high-quality content across multiple channels and audiences; conducts regular audits and maintains a current, organized inventory of all content assets to ensure relevance and accuracy
- Analyzes content performance using analytics tools to assess engagement, traffic, lead generation, and conversions; performs competitive analysis to identify content gaps and optimize strategy accordingly
- Serves as a steward for responsible AI adoption, evaluating tools, setting usage standards, and ensuring that AI-generated or assisted content meets quality, consistency, and ethical benchmarks
- Repurposes and optimizes existing content to extend its value and reach; applies SEO best practices in collaboration with Performance & Growth team; contributes to content structure by shaping models, taxonomy, and metadata recommendations.
The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.