Shared Services
Enterprise AI Portfolio Lead
Nashville, TN
Overview
Highspring is looking for an AI leader to help turn AI opportunity into measurable business impact. This role will serve as the connective tissue between business leaders, functional teams, technology partners, and development resources to identify, prioritize, define, and coordinate the implementation of AI-enabled solutions.
This role will bring structure and momentum to our internal AI efforts. The Enterprise AI Portfolio Lead will manage the intake and prioritization of AI use cases, define business requirements and success criteria, coordinate cross-functional delivery, and help ensure solutions are adopted, measured, and scaled appropriately.
The ideal candidate for this role is a hands-on business-minded transformation leader who can operate in ambiguity, ask the right questions, translate business needs into clear requirements, and partner effectively with technical teams to move solutions from idea to implementation.
Responsibilities
AI Use Case Intake and Portfolio Management
- Establish and manage a centralized process for evaluating internal AI opportunities across the business
- Maintain visibility into AI pilots, active builds, and proposed use cases across teams
- Partner with business and functional leaders to understand opportunities, pain points, workflow gaps, and desired outcomes
- Run the operating cadence of an AI steering group by preparing materials, recommendations, prioritization inputs, and decision points
- Establish AI governance: usage standards, data and IP safeguards, and build vs. buy decisioning in partnership with IT
Business Requirements and Solution Definition
- Translate broad AI ideas into clearly defined use cases, business requirements, user stories, workflow maps, and success criteria
- Define minimum viable pilots and phased implementation plans to test, learn, and scale responsibly
Prioritization and Roadmap Development
- Develop and maintain a prioritization framework for internal AI initiatives based on business value, feasibility, data readiness, risk, scalability, strategic alignment, and resource requirements
- Recommend which use cases should be prioritized for pilot, rollout, discovery, or deprioritization
- Build and maintain a roadmap of initiatives, including timelines, owners, dependencies, and expected outcomes
- Track progress, risks, blockers, decisions, and dependencies across the AI portfolio
Cross-functional Delivery Coordination and Measurement
- Serve as the bridge between business stakeholders, IT, data teams, technology vendors, security, operations, and functional owners
- Coordinate discovery, requirements, development, testing, feedback, launch, and post-launch optimization for approved initiatives
- Define success metrics for each initiative before build begins, including adoption, time savings, quality improvement, revenue impact, cost reduction, risk reduction, or employee experience outcomes.
- Monitor adoption and performance after launch and recommend improvements, expansion, or sunsetting when appropriate.
- Help build organizational confidence in AI by focusing on practical, measurable, high-value use cases.