Microsoft Power Platform center of excellence drives transformation

Challenge

A Highspring Healthcare client was being overwhelmed by forms and, at best, Excel spreadsheets. Important submissions were at risk of being lost and approvals were not properly tracked.

Solution

Highspring created a Microsoft Power Platform Center of Excellence to drive the Transformation and Automation of these tasks. After Highspring helped prioritize the most important tasks, Highspring ’s team designed and developed new automated systems weekly to drive workflow, eliminate opportunities for human error, reduce paper usage, curtail their carbon footprint, and increase overall business capacity.

Results

The Healthcare provider continues to innovate with the Center of Excellence confident that the most-important processes are now automated.

• One source of truth for each workflow and processes​
• 100% digital documentation​
• 100% reduction in paper need​ foreach process
• Huge increase in efficiency and visibility
• More effective, efficient process to onboard new team members