Transforming legacy server risk into a modern, scalable infrastructure foundation
A large healthcare organization faced security and compliance risks as thousands of its Windows Server systems approached end of support. Highspring established a structured remediation program that reduced risk and created a foundation for long-term infrastructure lifecycle management.
The Challenge
A large healthcare delivery company was managing approximately 4,000 end-of-support Windows Server systems, creating significant security and compliance risk.
Without an accurate system inventory and with decommissioning activity remaining ad hoc and uncoordinated, the organization lacked the visibility and control needed to move forward. Modernization efforts stalled, audit requirements went unmet, and board-level directives related to infrastructure risk remained unresolved.
The organization needed more than a tactical fix. It required a structured, scalable program that could bring order to a complex environment while demonstrating measurable progress for leadership.
The Solution
Highspring deployed a specialized team with deep infrastructure expertise to build and operate a structured remediation program alongside the client’s internal stakeholders.
The engagement began with a comprehensive discovery effort to establish an accurate system inventory. From there, the team developed a standardized, automated decommissioning workflow integrated directly into the client’s ITSM platform, ensuring consistency, appropriate approvals, and full audit trails throughout the process.
To improve visibility and governance across the remediation effort, Highspring implemented a real-time dashboard that provided leadership with insight into progress, outstanding risk, and overall program performance. Throughout the engagement, the team prioritized internal capability through a structured knowledge transfer, enabling the organization to sustain and expand the program after the initial work was complete.
Our Impact
Highspring delivered measurable results while establishing a long-term approach for infrastructure lifecycle management. The organization gained improved visibility into its server environment, reduced legacy infrastructure risk, and created a scalable model for managing legacy systems over time.
Key results included:
- 4,000 end-of-support systems remediated
- 1,200 virtual machines retired
- Approximately 500 TB of storage capacity recovered
- 5,600 additional systems supported through program expansion
